Branch Access Changes
Effective Tuesday, May 26 all Port Washington State Bank branches will again offer drive-thru service. May 26 marks the opening of the Mequon drive-thru. At all branches, the night depository and ATM are also available, but lobby access for safe deposit box, account openings, or loan closings is still by appointment only. Visit our locations page for directions or a phone number.
We’ll continue to follow the status of the COVID-19 pandemic to determine when we will return to full-access facilities. The health and well-being of our customers and staff continue to be our priority as we execute the various phases of our pandemic response plan. Until then, please know we appreciate your patience and your help in keeping #OzaukeeCountyStrong.
We're Here for You
Please know that the banking industry and Port Washington State Bank are well-positioned to handle the financial challenges ahead that many customers may experience due to the economic impact of the COVID-19 pandemic. PWSB is a strong, highly rated and well-capitalized community bank with an established pandemic plan in place to ensure continuity of service. The banking system is considered part of the nations “critical infrastructure sector” and exempted accordingly from shelter or stay-at-home directives.
Resources for You or Your Business
- We encourage you to use our online tools, including Internet Banking, Mobile Banking and Mobile Check Deposit, Bill Pay and Telebanking. With our mobile banking app, you can deposit checks, transfer funds, pay bills, get balances and more. With Internet Banking, many of these same features apply for both business and personal bank accounts. Visit this link to get started.
- Rest assured that your money is safe, thanks to strategic and sound business management by the bank, and your FDIC coverage. For questions on coverage as well as access to money, visit our FDIC FAQs.
- Be aware of cybercrimes related to COVID-19 and the CARES act. The bank and the IRS will never call you for a password, account number or personal information. Don't click on a link that does not contain our .bank domain. Read up on debit card phishing scams as well as other common coronavirus scams in our blog, and visit this link for other helpful information from the Federal Trade Commission.
- We empathize with customers who may experience financial hardship during this time. Reach out to your personal banker or lender to discuss potential solutions.
Small business customers:
- Visit the Small Business Administration (SBA) website and review their disaster assistance portal.
- Wisconsin's Small Business Development Center has also listed information for all programs available in Wisconsin - click here for more info.
- You can also find virtual assistance from the Wisconsin Emergency Response program by visiting this link.
HERE FOR THE COMMUNITY
We will work as always to meet the needs of Ozaukee County residents and help the many wonderful charitable service organizations as well to serve those in need. We encourage our customers to consider purchasing gift cards to local businesses and to remember their local food pantries and elderly neighbors as they shop.