Where Work isn’t a Four-Letter Word
Are you looking for a place that gets work-life balance? Port Washington State Bank could be your answer. We’re a group of folks that truly define Midwestern nice. We love the Wisconsin way of life, and together we support our pastimes, traditions and other local favorites with our time and with more than $280,000 in donations just this past year. As a Top Workplace Winner, we’ve slowly won our employees' loyalty through listening and supporting their ideas to make us more efficient and better serve our customers. In order to offer a comprehensive and competitive benefits package, we comb through market trends, benchmarking data and employee feedback to ensure we’re well above the average. We offer this and so much more.
Wanna Be Work Pals?
Port Washington State Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where employees are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
If you are disabled Veteran – or if you have any form of disability – and need additional assistance with the application process, please contact us using the contact us form, or call 262-284-4416.
Port Washington State Bank is an Affirmative Action and Equal Opportunity Employer.
Port Washington State Bank is Pay Transparency compliant.
Retail Support Specialist (Mortgage) - Port Washington
We are seeking a full-time (40 hour) Retail Support Specialist to join our team in Port Washington. The Retail Support Specialist will support Mortgage Lenders in the flow and organization of their files, prepare consumer and 1st mortgage files, and gather required documents to forward to underwriter for approval. The Retail Support Specialist position is an exciting opportunity for a candidate looking to enter into and learn the innerworkings of the Mortgage and Consumer Lending world.
Key Responsibilities:
Support mortgage lenders by gathering documents and preparing loan files
Process 1st and 2nd mortgage, HELOC, auto, and unsecured loans and online applications
Organize information from customers to process mortgage loans
Enter mortgage loan rates
Follow compliance procedures and internal security protocols
Maintain recordkeeping and assist with reporting
Loan estimates for construction and bridge loans
What You Bring:
At least 1-2 years of banking experience, at least 2 years of mortgage processing experience preferred
Clear and professional communication skills
Ability to identify problems and review information to implement solutions
A collaborative mindset and a commitment to accuracy
Personal Banker - Cedarburg
Are you passionate about helping people reach their financial goals? At PWSB, we believe being a great banker means building lasting relationships, not chasing sales goals. We’re redefining what it means to be a Personal Banker by focusing on service, community, and trust.
We offer a competitive base pay and a compensation structure that rewards your impact, expertise, and ability to build connections. When you succeed, our customers do too.
Due to internal succession and growth planning, this position offers strong potential for future leadership opportunities for those who want to grow their career within a supportive, community-focused bank.
What You’ll Do:
• Build meaningful relationships with new and existing customers
• Provide personalized financial solutions that truly meet customer needs
• Serve as a trusted resource for products like checking, savings, CDs, Consumer loan products and more—always with a focus on transparency and service
• Partner with team members across the bank to create a positive customer experience
What Makes This Role Different:
• No sales requirements or quotas—just a genuine desire to help people
• A team-first environment where collaboration is celebrated
• An opportunity to make an impact in a community-focused bank
• Opportunities for advancement
• Ongoing training and support to grow your career without sacrificing your values
What We’re Looking For:
• Customer service and banking experience
• Excellent communication and relationship-building skills
• A commitment to doing what’s right for the customer—always
• National Mortgage Licensing System (NMLS) registration required
At PWSB, we’ve earned a reputation for being a top workplace 15 times in a row, and it’s no accident. We believe in hiring great people, supporting them with meaningful benefits including 12 paid holidays, and empowering them to make a difference in their communities.
Ready to build a career where people matter? Apply today.
Scheduling will include rotating Saturdays from 9 to 12.
Personal Banker - Saukville
Are you passionate about helping people reach their financial goals? At PWSB, we believe being a great banker means building lasting relationships, not chasing sales goals. We’re redefining what it means to be a Personal Banker by focusing on service, community, and trust.
We offer a competitive base pay and a compensation structure that rewards your impact, expertise, and ability to build connections. When you succeed, our customers do too.
Due to internal succession and growth planning, this position offers strong potential for future leadership opportunities for those who want to grow their career within a supportive, community-focused bank.
What You’ll Do:
• Build meaningful relationships with new and existing customers
• Provide personalized financial solutions that truly meet customer needs
• Serve as a trusted resource for products like checking, savings, CDs, Consumer loan products and more—always with a focus on transparency and service
• Partner with team members across the bank to create a positive customer experience
What Makes This Role Different:
• No sales requirements or quotas—just a genuine desire to help people
• A team-first environment where collaboration is celebrated
• An opportunity to make an impact in a community-focused bank
• Opportunities for advancement
• Ongoing training and support to grow your career without sacrificing your values
What We’re Looking For:
• Customer service and banking experience
• Excellent communication and relationship-building skills
• A commitment to doing what’s right for the customer—always
• National Mortgage Licensing System (NMLS) registration required
At PWSB, we’ve earned a reputation for being a top workplace 15 times in a row, and it’s no accident. We believe in hiring great people, supporting them with meaningful benefits including 12 paid holidays, and empowering them to make a difference in their communities.
Ready to build a career where people matter? Apply today.
Scheduling will include rotating Saturdays from 9 to 12.
Teller/Customer Service Representative I - Port Washington
We are seeking a full-time (40 hour) Customer Service Representative I to join our team at the Port Washington branch. In this role, you will be the face of our bank, providing friendly, professional, and efficient service to our customer. You will handle financial transactions with accuracy and confidentiality while engaging customers in meaningful financial conversations to better understand their needs.
Key Responsibilities:
Deliver excellent customer service with a positive and helpful attitude
Process transactions accurately while maintaining security and compliance
Educate customers about banking products and services
Follow all bank policies, procedures, and regulatory requirements
Previous cash-handling experience and/or customer service is required.
PWSB offers educational opportunities in banking, for enthusiastic and willing learners.
Scheduling will include rotating Saturdays from 9 to 12.
The Recruiting Process
Step 1: Apply Online
Please click on the application link beneath the open positions (above) to inquire about job openings with Port Washington State Bank.
Step 2: Are You a Match?
We will contact you to discuss the position and your situation in more detail.
Step 3: In-Person Interview
If you’re selected for an in-person interview, it may be with an individual or a group. Interviews typically include the hiring manager, another manager and Human Resources. For some positions, you may come back more than once to interview with different team members or business partners. Typically, our interviewing selection process spans three to four weeks but could take longer, depending upon the type of position, how many interviews are warranted and how many candidates we have. Feel free to contact Human Resources if you have questions on the status.
Step 4: The Employment Application
Only candidates who interview for a position will receive a letter or email regarding the status of their applications.
Step 5: If You are Hired
Banks have regulatory requirements to complete a thorough background check that reviews your education, employment, salary and criminal history. You will also be asked to complete a pre-employment drug screening before starting your employment.
Let's keep in touch
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